AI assistants, custom tools & automation · Denver and remote
I design, build and check AI systems: assistants that answer from an organization’s own information, and the workflows around them. I bring a writer’s ear and a builder’s care for the people who will use them.
01 A practice for turning complicated ideas into useful things.
A human eye.
A creative mind.
A thoughtful use of AI.
From the information underneath a system to the words on the screen, I shape the details that make the result clear, useful and distinctly personal.
01 / Customer assistant
A whiskey guide for Wild Corgi Pub, with its own voice and look, that only recommends bottles the bar actually carries.
Say what you like.
Get two or three pours.
Order at the bar.
02 / Knowledge assistant
An assistant that fields questions for a poker league of about 120 players. It answers only from the club’s own rules, FAQ and records, and hands off to a person when it can’t confirm an answer.
03 / How I build
I direct two AI coding agents, Claude Code and Codex. A small classifier and plain code decide which model does each task, and a separate reviewer checks what comes back.
04 / Data to report
Reports designed for families and coaches, built from a large soccer statistics database.
05 / Personalized tools
AI assistants built for two private therapy practices. One clinician uses the intake and reply tools daily and maintains them himself.
Care, made explicit.
“Accuracy > speed; brevity > verbosity; client autonomy > persuasion.”
06 / Operations app
A lightweight app for RSVP, check-in, standings and announcements across two partner venues.
Two venues.
A weekly rhythm.
One place to keep up.
07 / Event dashboards
Shared dashboards that get a group from the first invite to the last memory, built for real trips and shown here with sample data.
08 / Event app
A costume contest the whole room can vote in from their phones, built for a Rocky Horror watch party at Wild Corgi Pub.
Scan the QR.
Enter a photo.
Vote from your seat.
What I build
Bring me one recurring task, website problem or shared-information tangle. We’ll agree on a useful first step, what you’ll receive and how we’ll check it.
Start with a review of the work you repeat: a process map, practical options and a scoped pilot recommendation. Build the improvement as a separate agreed step.
02Make a visitor’s next step clearer, especially on a phone. See the proposed direction before launch, with editing, access and running costs agreed up front.
03Give events, requests or shared information one useful home. Start with one user journey, then include operating instructions and a handoff you can follow.
See the approach in the practice-tools case study and sample event hubs.
ABOUT / JAKEThe practice
My work sits between computational linguistics, creative practice and the small operational details that decide whether a tool gets used. I bring structure to messy information, then make the result clear enough for someone else to own.
Meet JacobStart a conversation
Tell me about the task you keep repeating, the spreadsheet that’s getting out of control, or the website problem you’ve been putting off. Let’s figure out what is worth simplifying.
jacob@creativebyjake.comOr find me on LinkedIn.
